General cancellation conditions

If you need to cancel, please inform us in good time by telephone or e-mail.

We ask for your understanding that a cancellation free of charge is only possible up to 85 days before arrival!

If the cancellation is made between 84 and 8 days prior to arrival, the cancellation fees according to the Austrian Hotel Contract Conditions apply:


-3 months to 1 month before your arrival 40% cancellation fee

– 1 month to one week before your arrival 70% cancellation fee

-90% cancellation fee in the last week before your arrival and in case of no show

NEVER WITHOUT TRAVEL PROTECTION! We strongly recommend that you take out cancellation and travel insurance with our partner insurance company:

https://start.europaeische.at/index.php?key=hsp&AGN=10020031

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