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Terms & Conditions

Hotel Alpina Rauris

The General Terms & Conditions for the Hotel Industry in the version of 15 November 2006 apply. You can download them here.

Our bank details for down payments:

Account name: Thomas Prommegger GmbH
Raiffeisenkasse Taxenbach


IBAN AT93 3506 40000021 1136


Down payment:

We ask for a down payment upon binding reservation.
Bank transfer in the EU doesn’t cost any more than an inland transfer when using IBAN and BIC (Swift).


Cancellation rates are calculated by the AGBH. According to § 5 Abs. 5.5 - 5.6, they amount to


Up to 3 months before arrival3 months to 1 month before arrival1 month to 1 week before arrival11 week before arrival
Free40% 70% 90%


The full price is due for late arrivals or early departure minus the costs for non-consumed meals.

We urgently recommend taking out travel cancellation insurance to avoid unnecessary cancellation costs. We offer one in cooperation with the Europäische Reiseversicherung.

Take out only travel cancellation insurance:

Payment options:
Payment by EC card, Maestro, Bankomat or cash
Credit card payment is possible!

What you should also know:

  • Prices are per person and night including taxes, but excluding the local tax of € 2 unless described otherwise in the offer.
  • We gladly make you an offer of a booking with breakfast on enquiry!
  • We bill € 8 to € 10 per day without food per dog (depending on size). Please bring a basket or blanket for your dog! Please understand that your dog cannot be brought into the dining hall.
  • The rooms are available to you from 2 pm on your arrival day.
  • We ask you to vacate your room for cleaning on your departure day by 10.30 am.
  • Please call us if you arrive after 6 pm.
  • We also accept credit cards (VISA and Mastercard).
  • Bills can also be settled in cash or with EC card
  • Single rooms available!
  • All rooms are furnished with free WLAN and new flat-screen TVs.
  • 10% discount for all hotel guests with our partner company Skischule Adventure