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Terms & Conditions

Hotel Alpina Rauris

The General Terms & Conditions for the Hotel Industry in the version of 15 November 2006 apply. You can download them here.

Our bank details for down payments:

Account name: Thomas Prommegger GmbH
Raiffeisenkasse Taxenbach


IBAN AT93 3506 40000021 1136


Down payment:

We ask for a down payment upon binding reservation.
Bank transfer in the EU doesn’t cost any more than an inland transfer when using IBAN and BIC (Swift).



There is currently a special Covid19 rule for cancellations!

For carefree travel planning, in favor of our guests,

following special cancellation conditions for summer and autumn bookings 2020:

Accordingly, cancellations can be made free of charge up to 7 days before arrival due to Covid 19!


General Cancellation

Cancellation rates are calculated by the AGBH. According to § 5 Abs. 5.5 - 5.6, they amount to


Up to 3 months before arrival3 months to 1 month before arrival1 month to 1 week before arrival11 week before arrival
Free40% 70% 90%


The full price is due for late arrivals or early departure minus the costs for non-consumed meals.

We urgently recommend taking out travel cancellation insurance to avoid unnecessary cancellation costs. We offer one in cooperation with the Europäische Reiseversicherung.

Take out only travel cancellation insurance:

Payment options:
Payment by EC card, Maestro, Bankomat or cash
Credit card payment is possible!

What you should also know:

  • Prices are per person and night including taxes, but excluding the local tax of € 2 unless described otherwise in the offer.
  • We gladly make you an offer of a booking with breakfast on enquiry!
  • We bill € 8 to € 10 per day without food per dog (depending on size). Please bring a basket or blanket for your dog! Please understand that your dog cannot be brought into the dining hall.
  • The rooms are available to you from 2 pm on your arrival day.
  • We ask you to vacate your room for cleaning on your departure day by 10.30 am.
  • Please call us if you arrive after 6 pm.
  • We also accept credit cards (VISA and Mastercard).
  • Bills can also be settled in cash or with EC card
  • Single rooms available!
  • All rooms are furnished with free WLAN and new flat-screen TVs.
  • 10% discount for all hotel guests with our partner company Skischule Adventure