Terms & Conditions
Hotel Alpina Rauris
The General Terms & Conditions for the Hotel Industry in the version of 15 November 2006 apply. You can download them here.
Our bank details for down payments:
Account name: Thomas Prommegger GmbH
IBAN AT93 3506 40000021 1136
BIC RVSAAT2S064 (SWIFT)
We ask for a down payment upon binding reservation.
Bank transfer in the EU doesn’t cost any more than an inland transfer when using IBAN and BIC (Swift).
There is currently a special Covid19 rule for cancellations!
For carefree travel planning, in favor of our guests,
following special cancellation conditions for summer and autumn bookings 2020:
Accordingly, cancellations can be made free of charge up to 7 days before arrival due to Covid 19!
Cancellation rates are calculated by the AGBH. According to § 5 Abs. 5.5 - 5.6, they amount to
|Up to 3 months before arrival||3 months to 1 month before arrival||1 month to 1 week before arrival||11 week before arrival|
The full price is due for late arrivals or early departure minus the costs for non-consumed meals.
We urgently recommend taking out travel cancellation insurance to avoid unnecessary cancellation costs. We offer one in cooperation with the Europäische Reiseversicherung.
Take out only travel cancellation insurance:
Payment by EC card, Maestro, Bankomat or cash
Credit card payment is possible!
What you should also know:
- Prices are per person and night including taxes, but excluding the local tax of € 2 unless described otherwise in the offer.
- We gladly make you an offer of a booking with breakfast on enquiry!
- We bill € 8 to € 10 per day without food per dog (depending on size). Please bring a basket or blanket for your dog! Please understand that your dog cannot be brought into the dining hall.
- The rooms are available to you from 2 pm on your arrival day.
- We ask you to vacate your room for cleaning on your departure day by 10.30 am.
- Please call us if you arrive after 6 pm.
- We also accept credit cards (VISA and Mastercard).
- Bills can also be settled in cash or with EC card
- Single rooms available!
- All rooms are furnished with free WLAN and new flat-screen TVs.
- 10% discount for all hotel guests with our partner company Skischule Adventure