Conditions

Hotel Alpina Rauris

The general terms and conditions for the hotel industry in the version dated November 15, 2006 apply. You can download it from the following link: AGBH


Our bank details for down payments:

Account for: Thomas Prommegger GmbH
Raiffeisenkasse Taxenbach


IBAN AT93 3506 40000021 1136

BIC RVSAAT2S064 (SWIFT)


Deposit:

In the case of a fixed reservation, we ask you for a deposit.
When using IBAN and BIC (Swift), a transfer within the EU does not cost you more than a domestic transfer.


cancellation

Free cancellation guarantee up to 2 days before arrival for summer 2021 due to Covid19


Stays from May 20th, 2021 – October 17th, 2021

– For cancellations up to 2 days before arrival, we do not charge a cancellation fee due to Covid19

– For cancellations from 2 days to 1 day before arrival, we charge 90% of the total price.

– If the cancellation is only made on the day of arrival, we must invoice the entire amount.

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General cancellation

The cancellation fees are calculated according to the AGBH. These are in Section 5 Para. 5.5 – 5.6

up to 3 months before arrival 3 months to 1 month before arrival1 month to 1 week before arrival1 week before arrival
for free 40% 70% 90%


In the event of late arrival or early departure, the entire travel price will be due minus the costs for meals not consumed.


In order to avoid unnecessary cancellation costs, we strongly recommend that you take out travel cancellation insurance. This is also offered by us in cooperation with Europäische Reiseversicherung. https://start.europaeische.at/index.php?key=hsp&AGN=10011934


Payment options:
Payment by EC card, Maestro, ATM or cash
Payment by credit card is possible!


What else you should know:

  • The prices are per person and night including taxes, but excluding local tax of EUR 2.00. Unless otherwise described in the offer.
  • If you book with breakfast only, we will make you an offer on request!
  • For dogs we charge € 15 per day without food. Please bring a basket or a blanket for your four-legged friend! We ask for your understanding that the dog cannot be taken into the dining room.
  • The rooms are available from 2 p.m. on the day of arrival.
  • On the day of departure, we ask you to vacate the room for cleaning by 10:30 am.
  • If you arrive after 6 p.m. we ask you to give us a call.
  • We also accept credit cards (VISA and Mastercard). Payment of the invoice in cash or with an EC card
  • Single room available!
  • Bathrobes are provided free of charge
  • All rooms have free WiFi and a new flat screen TV
  • 10% discount for all hotel guests in our partner company Ski School Adventure
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