COVID-19 guidelines


Our current Covid19 guidelines:

For all of our dear guests, including children from the age of 12, the following applies on arrival:

proof of the corona situation ,

Only the 2G rule is valid: recovered or vaccinated!

All people who have already been vaccinated 3 times can enter the country carefree!

Depending on your country of origin, you will need

an additional negative PCR test for entry and must register:

We need this information about your Corona status when you make your booking,

as well as proof at check-in.

Which test certificate is valid as an access test:

Test certificates are no longer valid!

What applies to people who have recovered

the proof is valid in Austria for six months

What applies to vaccinated people:

valid from the day of the 2nd vaccination.

The vaccinations are valid for 9 months

(except for Johnson & Johnson, valid from day 22 after the 1st stitch, from January 3rd a second stitch is mandatory – regardless of when the vaccination dose was administered)

To enter Austria you need valid proof at the border,

according to the above provisions!

Valid mask requirement (FFP2 mask) in all closed rooms, in the entire trade,

Doctor, pharmacy, museums, libraries,

Public transport (ski bus, mountain railways,……) in hotels and restaurants , in all accessible areas! As well as outdoors if a distance of 2 meters cannot be maintained!

Hygiene measures in the Alpina

We are also always trying to provide you with a great holiday atmosphere and ask you to continue

Wash and disinfect your hands conscientiously!

  • Our indoor pool is open for you from 7 a.m. to 10 p.m.
  • The outdoor pool and sunbathing lawn are open all day
  • The saunas and the infrared cabin can be used risk-free from 3:00 p.m. to 7:00 p.m.
  • Upon request, we will be happy to switch the sauna and infrared cabin on for you earlier or longer,
  • gladly also in bad weather.

Cancellation conditions summer 2021:

For carefree travel planning, we are currently in favor of our dear guests

the following special cancellation conditions:

FREE CANCELLATION GUARANTEE up to 2 days before arrival due to COVID-19

(valid for stays from 19.12.2021 to 06.03.2022)


So that you can plan your vacation carefree,
we guarantee you a free cancellation option should one of these reasons exist:

  • In the event of a new lockdown
  • In the event of a border closure
  • If you get COVID 19 (presentation of the positive test result)

Should one of these cases occur, we will of course cancel your booking free of charge.
For the down payment you will receive a voucher, which you can redeem at any other desired date.

Third party bookings have their own cancellation policies.

Best prices and cancellation guarantee for direct bookings!

If you have any further questions, you are very welcome to call us on +43 6544 6562 or

contact via email .

We wish you a nice holiday and look forward to

To welcome and pamper you with us!

Your Prommegger family with the entire Alpina team

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